Frequently Asked Questions

Q. Do I pay RTG directly for telecom services provided?

A. No! We are paid by the carrier upon successful delivery of service and the execution of your new services contract.

Q. What are the benefits of working with RTG vs. calling the service carriers directly?

A. You work with one agent, so there is just a single point of contact. Also, because we represent multiple carriers, you get an unbiased opinion of the many different products out there and which one is the best buy for you.  Even better, you don’t pay any extra when dealing with us vs. calling carrier yourself so its all about convenience.

Q. Why should I work with RTG instead of working directly with my phone or Internet provider?

A. This allows us to gain a deeper understanding of your telecom service needs at the beginning of our relationship and as your company grows and makes changes.

Satisfied Service

customer satifaction Frequently Asked QuestionsOur business is to take care of each client during this process and work diligently to ensure that each client is fully satisfied with our level of service during service selection and coordination. Your agent will be engaged throughout every step of the process; from contract agreement, installation, technical support and regular customer follow up.

Give us a call today regarding your new telecom service, or send us your existing phone and Internet bill. We’ll tell you if you can save money with a different plan for FREE!

RSS Feed

Keep Up To Date!
Subscribe to our blog RSS Feed

Latest Blog Posts

Client Testimonials:

Rich Technology Group responds rapidly to any problems and all requests, and we give you overall high marks for customer service.

Dr. Denise Malone
Visions Family Services

Get in touch

Need help? Have questions? Want to know more?

Central VA

Phone: (804) 767-2136 Fax:(804) 201-4682