Why Choose Rich Technology Group?

Your Technology Partner Rich Technology Group has been proudly serving the state of Virginia’s commercial and residential technology needs for the better part of a decade. We are honored to boast that we have several hundred satisfied clients who call us their preferred technology partner. Please take a moment to read below to see how we can handle the entirety of your technology needs from sales to service and installation. In addition to selling and servicing PCs, laptops, servers, and printers, we provide system setup and configuration, data backup, and wiring design services.

Discover what set us apart:

• Efficiency: Our automated service request system ensures that our technicians respond to your request within 24 hours for most service inquiries. Once onsite, our technicians usually complete non-project-related service requests within 1-2 hours.
• Customer-focus: Phone calls are returned within the hour by our personable and knowledgeable technicians who clearly answer questions and explain tasks performed using plain English instead of technical jargon.
• Flexibility: We handle everything from single-PC, home-based businesses to large state projects. We are also able to dispatch technicians to multiple states. Often, we can provide remote services so your problems are addressed quickly and with minimal disruption to your business.
• Customized solutions: Our custom-tailored solutions are designed to fit your business now and as it grows. We offer free on-site surveys to assess your network and provide recommendations with an eye towards preventing potential problems. Once we’ve completed our survey, we can more easily and quickly respond to service calls from you because we’re already familiar with your setup.
• Comprehensive record keeping: Our automated system allows us to keep detailed account records so you can access information on your work orders long after the job has been completed. We can also securely store password information so if employees leave or you forget your passwords, you can still access your computer systems.
• Solid business credentials: Rich Technology Group only employs technicians who are licensed and insured. The company is financially stable so you can count on us to be there to grow with your changing needs.
• Business partnerships: Our business partnerships with major companies like Dell, HP, and Konica Minolta provide us with benefits like exclusive access to dedicated phone line support for service issues. These relationships allow us to better serve our customers.

 

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Get in touch

Need help? Have questions? Want to know more?

Central VA

Phone: (804) 767-2136
Fax:(804) 201-4682

Southwest VA

Phone: (540) 355-0609
Fax: (888) 792-3119